Reviews

Overall Total Score
3.3 out of 5
Good | 152 reviews

What Kate B doesn't like about Zen:
I went to this restaurant with three friends for a pre-dinner cocktail and immediately felt judged upon entering. The staff seemed hesitant to give us a table even though the restaurant was empty. I found the staff to be quite rude. View all feedback. What foreverexplorer2020 likes about Zen:
I visited this restaurant with friends on a Friday evening without a booking. The food was excellent we ordered the schezwan pepper beef, beef short rib, oysters, char sui, chilli prawn tempura, coconut rice and the sliders. It was all of a very high quality. Probably the best Asian food in Liverpool. View all feedback.

Reviews from various websites

Tripadvisor
4.0 ★ from 57 reviews
Kate
04.11.2023 - 16:20

I went to this restaurant with three friends for a pre-dinner cocktail and immediately felt judged upon entering. The staff seemed hesitant to give us a table e...

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Joanna
04.11.2023 - 16:20

The experience at this restaurant was honestly terrible. We had a reservation for 10pm but it took 50 minutes to receive our drinks. Even after that, no one cam...

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Wild
04.11.2023 - 16:20

Went for bottomless brunch with friends. Visually the restaurant itself is stunning and the food was delicious. But it took a long time to receive our first lot...

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idamariies
04.11.2023 - 16:20

Bad and tasteless food. Took a long time to order. Booked a table about a month before the visit, yet got the worst table. Had to send back some of the dishes....

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stjerna123
04.11.2023 - 16:20

This restaurant experience was one of the worst we have ever had. Despite booking a table almost a month in advance, we were given a terrible table in a bad loc...

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The restaurant experience at Zenn Liverpool was marred by significant delays, wrong orders, and cold food. Despite the promising outdoor reservation, the delays in receiving drinks and multiple incorrect food orders left diners dissatisfied. The manager's dismissive response to complaints only added to the disappointment. However, standout service from one staff member was noted. On the positive side, the food quality was excellent, with a variety of Asian dishes receiving praise. Although the service fell short, the high-quality food at Zenn Liverpool was a highlight for diners seeking Asian cuisine in Liverpool.

Gastroranking-uk
4.0 ★ from 52 reviews

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