Reviews
What Julia Stevens likes about Costa Coffee Old Swan:
I want to express my gratitude to the kind lady and the staff at this restaurant for keeping my lost items safe and returning them to me. Their honesty and exceptional service deserve my heartfelt thanks. Their friendly attitude and willingness to go above and beyond were truly appreciated. View all feedback. What Amelia Taavila doesn't like about Costa Coffee Old Swan:
Used to have really friendly staff but the last few visits Iv had moody staff serve me at the till. Shouting, what!!! Cos she couldn’t hear my order. Giving attitude the way she talks whilst serving, no customer service skills at all. Manager needs to rethink who they employ or train them in customer service skills. I don’t think the mystery shoppers would be happy with the service in this store that’s for sure! View all feedback.
Reviews from various websites
Excellent coffee and service. my man had an breakfast pack, I had a Wiltshire ham and cheese toastie both were very delicious. Five.
Normally quiet from one tomorrow when I grab a coffee. the staff is great and also coffee.
Beautiful hour spent here with my grandson. the xmas hot chocolates are for xx to die
Beautiful place, loving staff and a counter on the back to drink coffee with their pooch or if they want to chat in the open air
A nice cosy coffee shop. Service was excellent . Staff were friendly and helpful . Found a quiet
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