Waitrose - Lincoln

I arrived at 7:30 after dropping off my car for service. The staff were welcoming and informed me that they were still setting up, but officially opening at 8:00. They showed me where the cafe was and explained that I could sit outside with my dog if I chose to eat there. When they opened at 8:00 and I ordered breakfast, the staff were friendly and efficient. They were a credit to the organization, and the coffee and breakfast were excellent.

The cafe is a great place we enjoy, either mid or post shopping! The staff are very friendly, tables are efficiently cleared and cleaned and there is a wide range of food options from toasties and cakes to larger dishes. Lovely, comfy setting too, highly recommended.

The service at this restaurant was incredibly slow. I ordered a tea cake, which sat on the side for ten minutes while I drank my coffee. When I asked why it hadn't been toasted yet, I was told it would be another 15 minutes. Waiting 25 minutes for a tea cake is unacceptable, especially when my coffee would be gone or cold by then. The cafe has the potential to be great as it is nicely arranged, but they need to work on their efficiency. I felt sorry for all the elderly customers waiting in line to order and then waiting for their drinks. It would be better if they informed customers of any delays at the time of ordering so they can make a different choice. Overall, not a good experience.

Had a delicious bowl of porridge with blueberries a coconut latte currently on promotion with my Waitrose card at £4.00. Not only is this excellent value but it is a lovely place to start the day! The staff are always friendly cheerful, the tables are always promptly cleaned and nothing is too much trouble. Sometimes the service can be a little slow but this is probably down to the indecisiveness of the customer! There is a trolley park so you can break off from your shopping, clean toilets outside seating if you prefer. The Waitrose cafe is a hidden gem which is well worth a visit!!

Often go here for coffee/Cake or lunch. Always find it good. Food always nice and staff very friendly and helpful..