Boston Pizza - Langley

There was eleven of us, including two children, we were greeted by a server who showed us to our reserved table got water for everyone and colouring books and Crayons for the kids. Everyone ordered and the food was served hot and all at once. Our server was attentive but not intrusive. The prices were moderate and the food was good. The menu selection was varied and to every taste.

Service was above and beyond thank you Darrel and Tona good food was a bonus thank for the special touches ie the name paper on the table, a moment to talk about books with our young guests, and lots of laughing

Our group of 15 chose the Langley location for dinner. The food was delicious and there was plenty of it. The servers were friendly, though the service was a bit average as there was some confusion over our orders. Despite this, considering the size of our group, I would definitely come back for Pasta night. The group ordered a variety of dishes from the menu and, with one exception, the timing from the kitchen was satisfactory.

We ordered a Rib and Winger combo w/ poutine and a Memphis Chicken Sandwich with a side of Gravy. The gravy arrived discoloured, very clumpy and cool to the touch. It had the texture of a clumpy brown Jello. It even tasted funny. It was definitely very old and from the back of the fridge, microwaved and served. The head Chef of Langley Boston Pizza even used the same gravy for the poutine, it was clear to the obvious eye the poutine was not of standard to be served to anyone. We still took a bite, it tasted like a case of food poisoning waiting to happen. Fraser Health has failed the public here with their food inspections. The special menu item Memphis Chicken burger was missing key ingredients. It was served without crispy fried jalapeños which were replaced with a couple of regular pickled Jalepeno’s and Mayo was used in place of Ranch. I told the waitress about the discrepancy and was offered a side of fried Jalepeno’s to eat on a side plate. Eating Burger topping from a snack plate didn't seem appealing. The wings were dipped in minimal sauce, they should not have sold the wings if the restaurant had run out of hot sauce. In the end We had an uneatable Poutine, uneatable Gravy and a burger that was different from what Was being advertised. I mentioned this the waitress and it was brushed off pretty well and ignored. She could have fixed the problems by replacing the food, but instead I was given a 15% discount on the food that wasn’t fit for human consumption. This is the second bad back to back experience i’ve had at this location. During my last Visit my Chocolate explosion was completely freezer burned. I’ve been going to this location for 20 years, but this place no longer meets safe food handling conditions for me to consider returning back to. Its been a nice ride Boston Pizza, but Cactus Club has won me over.

Pizza is crazy . The pizza tasted very good but was so over priced it made me sick. All the pasta tasted the same, made in the same sauce.