Giant Pharmacy - Lake Ridge

We maintained our distance and kept our own masks on. The young man began slicing the meat and placing it on the scale, but then he suddenly disappeared with the meat still on the scale. We stood there waiting for him to return, feeling uneasy when he went to the bathroom, took a break, or left without any communication. Finally, he came back holding a box; it contained bags for the meat. He took a bag out, but for the second time, he didn’t feel it necessary to change his gloves. I get that mistakes happen, and I understand that meat might not be the most critical issue, but I shouldn't have to explain how to do a job. I'm sure he received training when he was hired, and I believe it's vital for all store employees to adhere to food safety practices at all times and to wear their masks properly... especially during a pandemic!

I spoke with Mary on the phone, and she was absolutely fantastic. I reached out to all the CVS pharmacies, but none of them even picked up the phone, and I’m really tired of the awful music they play. If you need any more information, don’t hesitate to contact me. But I have to say, Mary at the big pharmacy was truly incredible—she answers the phone by the fourth ring!

I really enjoy this place; it's spacious, comfortable, and usually not too crowded. However, I do have a concern: the staff tends to smoke near the entrance and parking area. I noticed a tall Caucasian woman who was handling pickup orders right by the entrance, which can be an issue. Some customers may have sensitivities to cigarette smoke or health concerns, so I think it would be better if they found a different spot to smoke.

I've been using the Giant pharmacy here for ten years, and this is the first time that I had problems with them...big service, customer interactions, very professional, but they are filled behind always recipes as they are re-registered with kovid and flu vaccines and the apotheker is the only one that can give vaccines. otherwise I love the load, their service and selection

Thank you Giant and Misty at the customer service desk! We needed help a couple weeks ago and Misty was very polite and helpful. This Giant is where we’ve shopped for over 20 years and our neighborhood is is lucky to have this store to shop at: