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Contribute Feedback What User likes about Steers:
amazing! from the beautiful dame over the phone to the app and roderick the driver. super fast delivery and beautiful delivery. many thanks Knysna steers! will definitely order delivery again xxx View all feedback.
What User doesn't like about Steers:
I waited 45 minutes for a burger and fries, and the restaurant was completely overwhelmed. The staff seemed to be struggling, and at one point, one of the team members even stepped outside to take a phone call. I wasn't the only one feeling frustrated—there were many other unhappy customers as well. View all feedback.
Shocking service. And gross incompetence. Waited over 45 min for some chips. While I was ordering and paying (card machine failed 5 times) I noticed no chips in the warmer. So I asked if someone was going to get started on the chips so long. The cashier just laughed at me! Only after they had my money did they put in a batch of chips. When I mentioned this to the very uninterested manager all I got was, aggh sorry man. Pathetic, I would be embarrassed if any of my establishments where run like this.
Disgustingly slow service, 1 1/2 hrs for 1 x Wacky Wednesday and 1 x small chips. No organisation at all, absolute chaos. People shouting at staff for the poor service. This Steers needs urgent intervention
Amazing! from the beautiful dame over the phone to the app and roderick the driver. super fast delivery and beautiful delivery. many thanks knysna steers! will definitely order delivery again xxx
One would think that if you order online you would get quicker service. The fact that I have to pay a R15 delivery fee to start off with ... I placed my order 50 minutes ago and it is still not here. When I place an order at the venue I have never waited for longer than 20 minutes. Makes me wonder if my food will still be hot and my drink still cold by the time it gets here. I must add that last year when I used the service my order would arrive within 30 minutes of placing. When being charged extra for a service one expects the service to be great. And what do you know my order has still not arrived. Going on an hour now and I still do not have my food.
EDIT .....absolutely shocking!!!! The manager Rodger is so unhelpful, after being in contact with Trevor and being offered a grand total of R100 off my next order I get kept waiting 3weeks for it to be loaded on the system, this place is absolutely pathetic they can keep their discount!! Word of mouth is an amazing thing.......They keep messing up the orders, it's a pity this is the only Steers in Knysna. I wont go back in a hurry. They give so few chips in a large order of chips, the chips look like they are a few days old.....not good at all.