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Contribute Feedback What User likes about The Cocoa Bean:
Hello all! So inside the beautiful Gaylord Palms Resort you have this one coffee shop (Starbucks-based) with a very clean and sleek look. There is a limited menu here based on a typical Starbucks but they definitely have the basics. The service is great and the product is good. Caramel Macchiato is good iced or hot but the prices are a hit inflated as to be expected. Either way, great option if you're on the premises... View all feedback.
What User doesn't like about The Cocoa Bean:
Coffee and tea were very good indeed. The pictures show a display case loaded with an assortment of pastries. Nothing could have been farther from the truth. We arrived at 10 in the morning to find a scant assortment to choose from. The apple danish was good but not nearly outstanding I realize occupancy is low but this was really atrocious. View all feedback.
Super slow and super expensive. This is Orlando not NYC…. There’s 0 reason that an expresso should cost me $4.88… and if it’s gonna cost me that much it should at least be quick.
Good place to get a Coffee inside the Gaylord Palms This location is inside Gaylord Palms Resort and Convention Center, right off the main Atrium by one side of the Emerald elevators and on your way to the Convention center from the front desk. The staff was very friendly and helpful. It is very tastefully decorated and clean. There are screens, masks and social distancing circles to ensure adherence to covid protocol. There was only one person working at the time so service may be slow. We ordered tea, coffee and snacks. If you want something to eat and drink while walking around the complex then this is a good place to go for it.
AMAZING coffee! Not bitterly strong yet not watered down weak. Generously sized cups and delicious treats. Very laid back atmosphere. Met the owner on my last visit, such a sweet individual. SUPPORT SMALL BUSINESSES!
Coffee egg cheese bacon pita! What a great way to start any day. Grande Misto, made light sweet with Classic Syrup half n half...yummy! Service was great. Even with a long line, there wasn't a long wait. Back up arrived when the 3rd customer stepped in line. Management present to insure quality. Starbucks service, personified. Great job, Ladies. I spent 3 days with you was never disappointed!
Coffee and food was good. We waited probably 20 minutes in line to order and the cashiers were all grumpy and rude and acted like they didn’t want to be there. After we ordered, we waited another 20 minutes for our drinks and sandwiches. For a place in the middle of Gaylord Palms and inside a Christmas town) it sure lacked the Christmas spirit! Just lacked organization and structure. Please do better!
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