Wendy's - Kingsport

Friendly fast service. Went above and beyond. Great food. Hot chili. We will see you again.

I went inside to order and eat at this restaurant. The staff was friendly and efficient. I ordered a salad and it was delicious.

The staff at the restaurant were impolite when taking our order. The food we received did not match what was displayed on the menu board. Our family had a negative experience and we will not be returning to this establishment.

When I finally placed my order, Rebecca was the cashier. I was a bit slow as I don't usually eat much. The cashier turned to the customers behind me and complained that they weren't paid enough to deal with my order of small Frostys. She only walked to fetch the Frostys as the runner couldn't do it himself. When she came back to take the money, I mentioned that she got the wrong size and she started arguing with me. I demanded to speak to a manager. A manager came over to help me as Rebecca continued to argue with me. I had to ask her to step aside and have the manager talk to me. Every customer behind me said she should have been fired on the spot!

I was pleasantly surprised to discover that Wendy's serves breakfast. The food was delicious, but the highlight was definitely the exceptional customer service. The staff was amazing and truly made me feel special. This level of service is hard to come by nowadays. The cashier, in particular, was the best I have ever encountered.