The Rusty Snapper - Kawhia

Came here for a late lunch around 2:00pm and ordered a burger meal and large chips to dine in, waited 45 mins sitting, waiting to be served our order. Staff were very slack, gave our order to the wrong people, those people touched it, then gave it back to the staff. Staff then left our order OPEN on the bench. The order was also in TAKE OUT boxes, but we asked to have it here (Dine in). So obviously we had no idea it was our order, (expecting it to be plated) and went to ask because 45 minutes had passed and others were receiving orders before us after arriving much later than us. Asked about our order, was told it was the food in take away boxes that had been left to sit and get cold for 20 minutes. (Which had also previously been touched by another customer) So this was made known to the staff. They offered to make another meal but we had already waited 45 minutes and were not willing to wait another 15 just for the meal to be recooked. Ended up leaving with a refund at around 2:50pm with only milkshakes from the place which also could've tasted better. PS: Some sanitary issues such as a staff licking their fingers after touching someones plate. Another staff was hand rolling their cigarette in the kitchen, (was walking to the outside) but obviously should've hand rolled it outside away from food. Service: Dine in Meal type: Lunch

Experience marred by kid hoons with no safety gear riding constant circuits on their loud trail bike, sometimes with a patched gang member in attendance. Staff took our order, and forgot us, even though reminded twice! Food when finally arrived came with a complentary drink, food was great.Would think twice about eating here again, despite its apparent popularity with locals,and out of towners. Meal type: Lunch Food: 4 Service: 2 Atmosphere: 2

Good creaming sofa thick-shake Service: Dine in Meal type: Lunch

We had a burger, a blt and a cheese toastie. All meals were tasty and value for money. Nice coffee as well. Staff were friendly and helpful. Would recommend Meal type: Lunch Price per person: $40–50

Lovely coffee,young staff very polite .Made to feel welcome.