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I stop there almost every morning at the 96th and Meridian location and Zoy is always cordial and polite and very efficient. The morning crew is always great and is always clean and smells clean and smell like breakfast. I appreciate Zoy's great customer service she provides and my food is always fresh and she makes my Ice Carmel Macchiato just the way I like it. View all feedback.
I visit the 96th and Meridian location nearly every morning, and Zoy consistently provides a friendly, polite, and efficient service. The morning team is always wonderful, and the place is clean, with a pleasant breakfast aroma. I truly appreciate the exceptional customer service that Zoy delivers. My food is always fresh, and she prepares my Iced Caramel Macchiato exactly how I like it.
The drive-thru service here is consistently quick, even during busy times, and the staff is always courteous. However, today was outstanding. I placed my order but got distracted because a family member had been in an accident and was en route to St. Vincent 86th Street Hospital. I drove off without my food. Realizing this as I left the parking lot, I turned back, and when I returned, my breakfast was still hot. They were incredibly kind and helpful in making sure I received my order.
Most of the staff are fairly friendly, and service is typically quick with delicious food.
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