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Contribute Feedback What Jessica Marie likes about Potbelly:
Went through the drive-thru today on September 1st, 2023. The service was fast and wonderful. The girl working the drive-thru window was very polite. I had the chicken pot pie soup for the first time and it is out of this world delicious. I can't believe I've been missing out on it all of these years. Will be getting it a lot more. The cheddar broccoli soup is always fabulous as well. Thanks Potbelly for great food. View all feedback.
What Reedfamily doesn't like about Potbelly:
Very rude workers one young lady and waved me off while I was in the drive-through window so I realize that I was missing a whole sandwich and also my soup so I went in the inside to get it also I put another in order for cookies one of the young ladies tell me we did that order already and I said I order again she gave me a very hard time I’m showing her that I ordered cookies in the app. She was basically telling m... View all feedback.
Shauna was so nice and friendly , very sweet , attentive, pretty , I enjoyed my experience through the drive thru thank you love … excellent customer service .
Manager and workers were very helpful and accommodating. Food was great.
Don't come through the drive thru at night they always close it at night. 2 days in a row
The drive through is slow and very unorganized! They over charged me asked me several times when I got to the window what I ordered, then still got my order wrong! I was omw to work and this whole order was just a mess! I will never come to this location again! ZERO STARS!!!
One of the staff members there has trouble understanding what is worth it. But for 99% of the time they have been respectful and that's a big deal.
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