Pollo Tropical 10019 - Feedback

What the heck happen to the meat?!This is a TRIO PLATTER?! Where’s the Pernil, Steak Chicken. The chicken is all bones with three strips of steak, no pernil? Ta...

Unhealthy and sickening food, but my family unfortunately consumes it (NOT ME) They take forever for each order and on top of that they give you the wrong order...

Everytime I come to Florida I make it my duty to come here!! I really wish they would bring one to Georgia!!!

Their chicken isn’t cooked properly I took some home and had to put it in the oven to finish cooking

Excellent food l, served fast at a great value. Eduardo is the Managaer at this location and he’s a really quick guy that shows in how he handles the busy atmos...

The only reason I give him a 3 is because the rice was crispy and it made me very unpleasant to eat! Everything else was pretty good. It takes a while to get th...

Dear food, BUT, they must have new management because customer service is now crazy and not in a good way. When I ask for Sauce on the side, they say NO. If I a...

I'm very dissapointed, there's a long line to go through. I come to the place to just order to find out they do not have any of the vegan items on the menu (veg...

What a joke. 3rd time in a row, I get a baby chicken piece that is barely larger than the fork... No napkins No sauce (why even ask? No bread (again as I was al...

This is crazy burned pollo not pollo tropical!!!!!!! I always ask for the beans to be just the juice,i remark about wanting just the juice,and every single time...

What a joke. 3rd time in a row I get a baby chicken piece that?s barely bigger than the fork? Ordered Togo. No silverware No napkins No sauce (why even ask? No...

Can you please keep the females at the register because you had some guy there yesterday night and he was rude and had an attitude because he could not understa...

I love pollo Tropical ? 1 k , however , today service at this pollo tropical in question was Horrid. It want open on time and the drive through line was long an...

Please improve your customer service. The majority of the time (and this is not a reach) I ask for utensils, napkins, sauces, I get dealt with rudeness and disr...

New Chicken Wings, This what I got served, In the Pollo Tropical in homestead???????????????

Parking lot drive thru is terrible. But the food is good, the waitresses are very nice. Sometimes they give out very small n burnt grilled pieces that I chew n...