Reviews
What User doesn't like about Jade Wok:
Absolutely terrible. Got our order completely wrong then was so rude on the phone when notifying them of their error. Did not offer any resolution and hung up on me! Worst in town, avoid at all costs. View all feedback. What User likes about Jade Wok:
they always have our Chinese from this restaurant. brilliant service and top quality eating. Hot and acidic suppe is amazing. fast delivery. very good supplies. very friendly. free prawn cracker. always happy to change the dishes in suit. View all feedback.
Reviews from various websites
Absolute sweat! I wait 2 hours for delivery when I said it would be 45 minutes, she can't call as they took it phone of hook
We ordered: crispy seaweed mini jump roll sesam prawn toast chicken satay on skewers crispy shredded rind meat singapur chow my prawn crackers all very good. se...
read moreBest Chinese take out in hinckley and burbage! Me and mum have never been able to finish a dish as we’ve always felt like there’s a brick in your stomach but th...
read moreAwful grubby looking chef, rude service only good thing was Asian delivery man who in my opinion should have been the one in charge!
Absolutely terrible. Got our order completely wrong then was so rude on the phone when notifying them of their error. Did not offer any resolution and hung up o...
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read moreAt Jade Wok, diners experience a polarizing journey. While some extol the quality of the food, praising standout dishes like the hot and acidic soup and crispy seaweed, others recount distressing service issues, such as incorrect orders, rude staff, and late deliveries that leave meals cold. Customers commonly highlight the restaurant's inconsistency, expressing frustration when quality dips. Despite the negative experiences, many loyal patrons insist it's the best Chinese takeout in the Hinckley and Burbage area, with a commitment to return for the delightful culinary offerings. Jade Wok, however, must address service shortcomings to enhance the overall dining experience.
I am very disappointed with my recent experience at this restaurant. I tried to order a set menu for four people, but the person on the phone kept telling me th...
read moreThe food was delicious, but it took an hour to be served.
The restaurant is impeccably clean and efficiently run. The food is authentic and delicious. We highly recommend giving them a try.
Fast service. Excellent counter staff. Decent food.
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