Cold Stone Creamery - Highlands Ranch

I ordered the cake batter and it tasted like spoiled dairy.... I've never had that experience at any ice cream shop before hoping for no food poisoning, just be careful ordering here I guess?

Poor service. The girl that made my peanut butter cup got peanut butter and chocolate all over the outside of the container. Didn't ask if I wanted a lid and put a spoon in it, but I needed a lid to drive and when I asked for a lid she said ok and literally threw it on the counter at me. Then said she needed a signature on the receipt but I didn't tip because the service was terrible and when I handed her the receipt she looked at it crumbled it up and threw it in the trash.

One of the busiest locations I’ve ever been to. This location is consistently busy to the point there is a line out the door and wrapped around the interior. The staff is always super nice and accommodating but the wait is really annoying.

Good experience overall. It's just some awesome ice cream

Would love to know why their ice cream is basically soup