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Contribute Feedback What Dee Berge likes about Burgerfi:
I really enjoy BurgerFi, not just for their clean restaurants, but also for their excellent customer service. I had my first experience at BurgerFi on October 1, 2021 at their Franklin location, and the dining experience was fantastic. As a vegetarian, I appreciate that they offer the Beyond Burger. My fiancée tried the chocolate custard shake and loved it. View all feedback.
What Kim M doesn't like about Burgerfi:
I had the worst experience with the food I ordered for delivery in Hendersonville. The fries were extremely old and burnt, and the bacon on my burger was also burnt to a crisp. Everything was ice cold and didn't have any of the toppings we requested - no lettuce, tomato, pickles, or anything. It was evident that our order had been sitting in the bags for a long time and was inedible, so we ended up throwing most of i... View all feedback.
Holy. Moly.The. Yummiest. Bacon cheese burger. Ever.Huge and delicious onion rings...not soggy at all.The staff was extremely friendly; the woman at the counter had recommendations since it was our first visit. My favorite was the gentleman who brought us our food; he was funny, kind and helpful.It was a little pricey. For the three of us (3 burgers, 1 order of fries, 1 order onion rings 3 fountain drinks) it was $48. Definitely not McDonalds prices, but DEFINITELY NOT McDonald's food!
Over priced and lacking! $19.97 for the CEO, CryFry. and coke plus tax and tip. Fries are a distant third to Five Guys and Penn Station. Onion Rings were the high point but still could have used a zesty sauce. I also would have opted for them to be smaller and got more just to make the easier to eat. As for the burger it was just not that impressive for the money. I realize you're paying for SRF beef but it was overpriced for what it is I likely won't be be back of my own accord.
The service is fast but the people are tight. My fiancé ordered two of the Texas style hot dogs but he couldn’t eat them because they were way too spicy, he only took two bite off one of the hot dogs. And the worker who came to our table wouldn’t even give us a full refund.
Outrageously expensive for the quality of the food. $40 for 2 burgers fries. Fries tasted burnt, burgers were boring so greasy. It’s a Five Guys knock-off, but at least 5guys fries tasted better than this place. Wish I would have read the reviews before we ate here. Never would have wasted the money.
Better burger than I was actually expecting! A little pricey. Good amount of fries and onion rings. Milkshake machine was down, so I guess I'll need to go back and get one of those.