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Contribute Feedback What Angela Peppe Shimmel likes about Napoli Pizza:
Ordered a 28 inch pizza for my kids for SuperBowl it was amazing! Real pizza I was skeptical that it wouldn't be so good since it is so big but it might be some of the best pizza I've ever had. At least, in Vegas!The delivery gentleman was lovely I really appreciate all of them who deliver to us when we can't get to them, I know they're busy today! View all feedback.
What Mikayla Quartucci Sicard doesn't like about Napoli Pizza:
Unfortunately, I will not be contributing to the success of this establishment. Our family came here for years, and this past year planned on doing a pizza party. While ordering online there was a change in the date of delivery. The woman I spoke with said since it was a future date that the money would not get charged to the card and I was able to cancel the order like regular. Our order got canceled and then the fo... View all feedback.
Stay away. There are better places for cheaper with actual service.
Unfortunately, I will not be contributing to the success of this establishment. Our family came here for years, and this past year planned on doing a pizza party. While ordering online there was a change in the date of delivery. The woman I spoke with said since it was a future date that the money would not get charged to the card and I was able to cancel the order like regular. Our order got canceled and then the following day still got charged over 50.00. I called multiple times, spoke with two separate workers (one of which was the woman who said I wouldn’t be charged).. Long story short it took a little over 2 weeks to get my refund back. And that was with me calling and leaving messages constantly.
If I was able to do negative stars, I definitely would they do not honor their menus prices change the manager was extremely rude and disgusting. Didn’t even wanna give me her name which is extremely unprofessional I highly recommend you stay away from this place as an owner, you should be very disappointed that you would have a manager running your establishment who was unwilling to give her name to a customer and for you to not honor the prices that you have on your menu is insane?? it explains why your restaurant was empty very sad.
The staff were super sweet and helpful with our big party! They were always helping us out and on stand by if we needed help!!! Will come again!!!!
TERRIBLE customer service. Food is overpriced for the quality