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Contribute Feedback What Brittny Membreno likes about Carvel:
Amber was very professional and polite. Her calligraphy is beautiful, and so are the cakes. A perfect package of good customer service, pretty presentation, and tasty ice cream. Hope Amber gets a bonus for this, because she made my day. Hope I made your day, too, Amber! : View all feedback.
What Brittny Membreno doesn't like about Carvel:
The customer service here is extremely disappointing. They often don’t have the flavors that Carvel promotes on their website. This is likely the worst Carvel location I've ever visited. View all feedback.
My experience at Carvel's was a positive one .The young lady that served me was professional and pleasant. The ice cream was fresh and tasty as ALWAYS! However, I was disappointed that the Egg nog flavored ice cream wont be out until next month.
Hate this place now! I bought a whole milk shake 7 dollars I dropped it by accident because my cousin bumped into me. I go back to the store ask for a refund or another shake and they said I had to pay the whole thing again. Ugh! I’m so mad and sad 7 dollars down the drain
I couldn't help myself. I was weak and i had to get some.
There credit card machine was not working properly and they woild not honor the carvel gift cards I purchased from my Sams Club.
I come here ALL the time. They rotate a lot on staff but they're mostly friendly, and the two older people that are always there are really sweet. Ice cream tastes so amazing and they have non-dairy products. Everything is refreshing and the wait time isn't too bad during the week.
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