Ihop - Helena

We had a business breakfast meeting at I-HOP recently. Our Waitress was the BEST. I-HOP was understaffed, which the waitress informed us that she was going to do the best she could and for us to be patient. She was timely, attentive, and efficient. I was impressed with how well she did. Our breakfast arrived quickly, especially since it was a large group and the food was good.

Your average IHOP. Nothing bad and nothing surprising. Pancakes tasted great and a little better than in other IHOPs.

Very understaffed. The employees who were here were friendly but stressed because they couldn’t get to everyone fast enough. Half of our food was also very cold when it finally did come out. It’s been about 15 years since I’ve been to an IHOP and I think it’ll be about that long before I return.

Really bad waited for like 45 mins before i got up and left waiting for a box for left overs. The lady rushed us to pay cuz she wanted to go home our food was cold and burned and dry my friend didnt even get her right order but the lady wanted paid before we even got our food so she could leave i got my ranch and there was glass chuck on it ended up cutting my finger with a glass sliver it was terrible

I've been here for half a dozen times and had a good experience each time. recently came a group of 5 on a very busy Sunday morning. ihop looked good with personal and everything moved, although the line went all the way to the door and more customers came. even if there are a few big parties, the employees seem to be good. I ordered an omelette as I usually do and it was good. the coffee could be better, but I always order one.