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Contribute FeedbackReviews for Frankie and Bennys in Romford are mixed, with some praising the service and food quality while others complain about rushed service and lack of flavor in the meals. Despite some issues, customer service from servers like Monika, Marco, and Steph was highlighted as a positive aspect of the restaurant. The American-style food was generally well-received, with good portion sizes and reasonable prices. While some inconsistencies were noted, patrons seemed to appreciate the overall dining experience. The mixed feedback suggests that Frankie and Bennys in Romford may be worth a visit for those seeking a casual meal in a relaxed atmosphere.
Been a few times before and found the staff always friendly, the environment is nice . had the steak and chips for the first time, normally go for a burger, was really impressed and will recommend the dish and be back again in the future.
Tried Frankie and Benny's in Romford and was extremely impressed with the quality of food and friendliness of staff. Never seen or eaten such exceptional poached eggs and Chris was brilliant. Very attentive and charismatic. Will definitely be back.
Not overly busy, nice food served by friendly staff thank you Chris and Agnieszka..recomend bbq ribs and the steak and garlic bread with cheese
Went here for 70th birthday party on Friday. We were given our starters and dinner within 5 mins of each other, all very rushed. One person in a wheelchair used the disabled toilet. The door was blocked by the sanitary bin and they could not get the wheelchair into the room. Also there is an offer for 2 for the price of 1 on cocktails between 5-7 which was never explained to us. There were also no notices on this, on the table. We were charged full price for our 1 cocktail. After chatting to the Manager this was resolved. But service generally was very lacking.
Yesterday I went to Frankies and Bennys for breakfast two nice ladies were serving me. Everything was nicely and quickly served. The latte coffee with oat milk was really delicious. The food was good quality and warm when served. I will definetly come back and I recommend to try this restaurant.