Pizza Express - Harlow

Really disappointed with the service we received at pizza express harlow this evening. We visit quite regularly and have noticed a decrease in service over the last 3 visits. Tonight we booked a table, the restaurant wasn’t busy and we opted to sit outside. 20 minutes after being seated before anyone came to take a drink order. Food was good as always but when we had finished eating we waited and waited for the plates to be cleared and to get a dessert menu. 45 MINUTES PAST ! Not a single server popped a head out to help us. Fed up, Payed the bill in full on the app and walked out. Even us leaving didn’t get a look.

Went to Pizza Express in the Water Gardens in Harlow. I don’t think I’ve come across the level of rudeness from staff in a restaurant before. I don’t think any of them like there job they’re all so miserable, slow and unhelpful. I’ve always wondered why this place was always empty now I know why. The one in Epping is soooo much better, happy staff means happy customers.

Eleven 13 year old girls didn’t faze the wonderful manager and our lovely waitress (forgot both names, sorry! the manager was a blonde white lady and the waitress and dark haired Asian lady) food was perfect, fast service, great quality and such good value, lovely and clean will be going again for sure better than the Epping restaurant

Worse service ever. No host at the door, 3 women running like headless chickens trying to make up tables for booked seats. Keeping people at the door for 15 minutes just to say in thw end they don't have seats. Dont bother even going and wasting your time

My daughter and I had a great time here! The dough balls were incredible and I especially loved the truffle dough balls!