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Contribute FeedbackIn a bustling dining scene, this restaurant offers a mixed bag of experiences. While the burgers are generally praised for their taste and quality, with some diners considering them among the best in town, service consistently receives criticism. Many patrons report long wait times and inattentive staff, detracting from the overall enjoyment. The atmosphere can feel chaotic, especially during peak hours, leading to patrons expressing concern for the overwhelmed staff. Despite these shortcomings, a few diners have had pleasant interactions and satisfying meals, highlighting the potential for a great dining experience amid the challenges.
Myself and my partner called for Dinner when we were staying in the area. Friendly welcome, nice friendly staff a clean and tidy establishment. Food lovely cooked fresh really tasty. The only thing stopping me giving it that 5 is we ordered starters but they all came out together not as starters as we’d asked for, the waiter did say did we want it all together as chef had cooked it all the same time or have them separate but you could see the burgers sat under lights so we felt like we should have them or they’d soon dry up. That little thing aside well worth a visit.
We visited GBK in Westfield on a Saturday night just before closing. Instead of the harried service one typically gets in restaurants at the end of the shift, the staff was extremely friendly and helpful. The food was delicious and fresh. Well done to management...
I have been here on my own only once and the service was excellent. Nice burger Major Tom, small but tasty. Friendly and helpful staff.
My son and I flew into London for a 2 week visit yesterday. Visiting my daughters who live in Acton. We like to go to GBK at Westfield Mall in Shepherd's Bush on our first evening in town. Didn't disappoint! Had my favourite blue cheese...
We stopped here on the way back from the London film and Comic-Con on a Saturday afternoon. Table was in a bad placement. Food was good but over priced for what it was. Fries are very skinny but taste decent classic veggie was good. Only...