Great American Grill - Harbor Creek

The sofa bed was in poor condition. Mattress pad was obviously unwashed. Breakfast is NOT free. $10 per person for muffins, cereal and toast…I think not Hot buffet was $19 per person. This hotel spacious. Our rate wasn’t bad but we overheard several people in the lobby complaining about their rate.

This is a good hotel modern, fresh, clean, comfortable, and with professional service at the front desk and throughout the hotel. It has an outdoor fenced pool that connects to the restaurant/bar area, and other outdoor seating areas. What surprised us after a long day of driving was how good the restaurant was. Terry, the bartender/waiter, took care of us. We ordered a small Caesar salad and a steak with two sides (included) for dinner. Split between us, it was more than the two of us could eat. The steak was flavorful and well cooked nicely seared and perfectly cooked to medium but the side dishes were stand outs. Chef Grace made everything from scratch. Don 't by pass the vegetable medley : it bears no resemblance to the limp, previously frozen dishes usually served up with that description. Instead, it was a lush pile of fresh, hand cut vegetables grilled to sweetness (onions, zucchini, peppers). The mashed potatoes were obviously homemade, nicely softly lumped with bits of browned skins. If you are traveling in the region, there are other hotel/restaurants nearby. We recommend this one for your consideration.

Well for a points member, the service was ok, not one extra included, not breakfast, not one bottle of complimentary water and the price is ridiculous for what you get. Pillows were not of a good quality as well. Don't get much any more for your money.

First time at this HGI and we will definitely return. Angel at the front desk is outstanding. Made check in easy and got us into a room early so we could use their shuttle to the outlets. Drivers in both directions and to the airport next morning were terrific, even had the operations manager drive us back to the hotel as the regular diver had not yet started his shift. Entire hotel was very clean and well maintained. Truly great customer service. Food and server at the Garden Grill were great. Normally we stay downtown our entire stay, but with this HGi so close to the airport and outlets and with a very early flight, this worked very well. Next trip to Savannah, will be doing the same type of flight and stay at this HGI again.

(December stay) Our stay at the Hilton Garden Inn Savannah Airport for a night was just okay. The hotel is easily located off I-95 and felt very safe. The front desk staff was exceptional and provided a quick and pleasant check-in. The first room we were given had an intense perfume or room spray scent. Since I am sensitive to smells, we asked to be moved to a different room. They had no issue with that and by the time we got back down to the front desk, we had a new room assigned to us. The new room was fine for a one-night stay on a long drive to Florida. Besides a little wear and tear on the room, the major issue was the annoying loud air conditioner (under a window unit). It was incredibly loud and made for a rough night sleep. We will stay somewhere else next time.