Ritu Ki Rasoi In Burl - gton

Great for strict vegetarians. Good food quality and wide selection from chaat to dosas and curries to biryani

Boy, where do I start? The only good thing about this place is that it wasn’t crowded, the food wasn’t bad. The service left a whole lot to be desired . Management just stands behind the counter with no smile or greeting patrons rather with a look of disgust when someone walks in. This attitude obviously is spread to the staff which makes it even worse . There was only one person out of 7 that we observed actually being professional. He was the person who waited on us, sadly didn’t get his name. We were a rather larger group of 7 and were placed in the middle of dinning hall. After being seated , we quickly placed our orders for food and drinks. Our food came out first and we had to ask numerous times for our drinks. Now, I know if they had to make drinks the wait could be understood, however we ordered Thumps Up from their menu which took over 30 min to bring out. it would have been a better experience if the food came out together or even in a timely fashion. We ordered 5 dosas and a few other items, unfortunately most of the groups food was done while the other half never received their food. The kicker was after paying the tab (in cash as they advertised)the lady behind the counter asked if I wanted change back. I can understand if it was a couple of bucks however our total was around $130 and I gave $200. It’s a shame because my parents actually enjoyed the food, however service needs to improve and there has to be some basic training for everyone working . Service can make or break a business.