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Contribute Feedback What Nicole Kelly doesn't like about La Esmeralda:
We got the chicken and cheese quesadilla with two chicken tacos that had mainly all lettuce in it, not that much meat. The meat wasn't seasoned at all, on the taco or the quesadilla. This place used to push out amazing food and service ? View all feedback.
Never got to try the food because I made an Uber eats order and the first driver dropped the food. Well then I was assigned a second and he was told the first driver dropped the food and threw it away. Owner refused to make the food I paid for and argued with the second driver for fifteen minutes. My order ended up getting canceled but it’s ridiculous. Customer might not always be right but I definitely was in this case. I’d have understood if it was a lot of food or a large order but it was literally some pozole. I’m sure it’s rare a driver drops the order but I will never support or spend my money here because I will not be able to eat dinner tonight because of how long this situation was drawn out. It’s midnight and I hadn’t eaten. Your greed shows me everything in need to know. ?
I had the Plato de carne and it was phenomenal. Outstanding place to eat.
He only did it to send money to Mexico, they have a store next door and there is the service.
Good shrimp broth, powerful energy for the body.good shrimp broth, powerful energy to the body
Ordered $58 worth of carne Asada quesadilla’s they brought us out chicken. When we told and showed them we ordered and paid for carne Asada. They told us it would be out. They never brought it. When we went back up to ask about it. The owner told us we get what we got and that’s final. We again showed him what we paid for and what we ordered. A hand he pulled out the hand written ticket (in his own writing) he said we made the wrong food yes but once it was set at your table it’s now your order. I continued to tell him no that’s not how it works. I asked him if he orders a hamburger and gets eggs instead would that be acceptable. He said no. Then he proceeded to say. “People think Mexicans are the problem. But it’s you people always trying to scam Mexicans. I wish you people would stop coming to Mexican restaurants and told us to try Taco Bell next time”. Myself being white and the company I was with being a mix of Mexicans and blacks. The owner then proceeded to call the Mexicans with me fake Mexicans and should be ashamed of the company they keep. Mind you all of us speak Spanish as well. He finally made the food and told us. Then he told us was going to put all of us on social media claiming to be scammed. Two other tables, the cook and the security guard all took up for us.This racial tantrum and unwillingness to correct the error of their own admittance. Was completely uncalled for. I have been dining here for 10yrs atleast once a month and have turned several people onto them.I find myself torn on what’s more disgusting. The owners behavior and racial remarks or the feces smeared urine saturated bathrooms.