Subway - Grand Terrace

Says they open at 8:30 was ignored then told through the door that they don’t open until 9. Why does google and the door state 8:30 ? Update your hours

If you want brown, burnt lettuce, it's a place to be stingy with just about everything

Can 't make a sandwich right two weeks in a row ordered on DoorDash did not choose toasted and they toasted two weeks in a row! $40 wasted for a kid who can 't eat hard bread with his braces! Called and Went to the store to see if I did something wrong in the app and I did not. The person who claims to be the manager is completely rude and has no customer service skills what so ever! She talked back to me in front of other customers, refused to give the owners phone number to me, and when I told her she should show some customer service and not be rude she replied that I was rude? Really I said please and thank you and was completely calm until she called me names and when I said I was going to call corporate she said you do that . This person needs to be fired! She obviously can 't follow directions, read and has no clue what customer service is!

Don 't try ordering online or through the app their system is stupid. Made an order, went there and was told they didn 't have anything in the computer yet and it might be around 15 mins. Waited the 15 mins, and the employee LOUDLY told me in front of the whole store that my order was REJECTED. Checked my bank app, and the money was taken out and then returned...? Then the subway app said that order was denied due to brief system error .... Guess they don 't want my money ‍ Went to little Caesar 's instead.

One star for the woman who opened the store on July 1, 2023. The site said they were open at 8:30. Doors were locked. I could see her inside. She held her cell phone in one hand while prepping with the other. She finally saw me waving my hands, but never came to the door. She rolled her eyes to the ceiling as I tried to ask what time she’d be open. She did something with her fingers. It was hard to tell because she never down her phone. Then she walked to the back and stayed there after I asked what she was trying to say. If it weren’t for me having somewhere to be, I would’ve gone back to tell her about her nasty attitude. Management, please train your staff on customer service. Not the first time someone was mad while making a sandwich. If I run into it again, I won’t be waiting to write a review.