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Bad communication. The first time when we wanted to book a visit to the swimming pool and spa, we tried to register online, the page crashed, so we contacted by phone. The administrator said that registration takes place only online, so we should try again, but we didn't succeed. We registered for the second time online almost a week ago, but the administrator called 1.5 hours before the visit and said that the page... View all feedback.
Love their spa which I think is the best in Gothenburg. The restaurant serves well-prepared food. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Romantic
Having previously stayed at Upper House, I was pleasantly surprised by the improvements it has undergone under Jose Martins’s leadership. However, I hope the restaurant will reopen for lunch and dinner, as the other shared amenities with the hotel below were not up to par. On a positive note, breakfast was truly exceptional, thanks to the culinary expertise of chefs Facundo and Alex.
Great room with a fantastically comfortable bed, plenty of space and good views. Breakfast if excellent with great service everywhere. The spa is good, introduction a bit to much but very nice. Telling guests they are limited to one visit per night is a bit stupid and of putting. All in all a great stay! Rooms: 5
The fourth time we have stayed at Upper House and we are always just as satisfied. Fantastic service from start to finish. My wife and I celebrated ten years together and they surprised us with a nice card and a bottle of sparkling wine. If you haven't stayed at Upper House before, I personally think you should choose a larger room, where you get a fantastic view from the soap side directly from the bed. /Lenny and Josefine
Bad communication. The first time when we wanted to book a visit to the swimming pool and spa, we tried to register online, the page crashed, so we contacted by phone. The administrator said that registration takes place only online, so we should try again, but we didn't succeed. We registered for the second time online almost a week ago, but the administrator called 1.5 hours before the visit and said that the page is old and they no longer use it, registration is only by phone... We were left without a visit