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Contribute Feedback What Makayla S likes about Braum's Ice Cream Burger:
All of the staff was professional resolving an issue we encountered. My husband drove back to get it resolved and they were more than willing to fix it. Fast service. They are VERY customer service oriented at this location! View all feedback.
What Sophie Louie doesn't like about Braum's Ice Cream Burger:
Workers are NOTORIOUS for not paying attention when someone orders a hamburger instead of a cheeseburger. Cheese always ends up on the burger. You HAVE to check the receipt as soon as they give it to you to make sure they took your order correctly. Food is good, but the fact that you have to double check their work is annoying. View all feedback.
Sometimes it takes a little longer from ordering to pick up food and leaving but always worth
The cashier entered the order on my #1, no cheese. There was cheese. The receipt shows the cashier entered it correctly.Moral: Cashier can enter an order as requested, but you can't make Food Prep follow it.
It's nicely kept. A clean restaurant seems to be a luxury in this area so this is a win here. Also the employees seem well trained and attentive which is also a big plus. I always like Braun's but when you.comare this one to the one in Liberal, this one is far superior.
Ordered the new pimento cheese chicken sandwich combo with a med peppermint shake and was given food and told to pull up for the shake. Sitting and eating my already cold fries with a hair in them I was grossed out...told the attendant when I received my shake. Then getting home I bit into the most disgusting thing I have ever eaten...and up to this point it was my new favorite sandwich. There was lil' to no pimento cheese, the chicken was cold and tough as beef jerky, and there was about a half cup of jalapenos. I enjoy spicy food but when it's used to cover up old our if spec food, it's not good business. I'll continue to frequent Braums...but not the one in Goddard. Please understand that even when you're busy, you must maintain the food quality standards set by the company. Hope everything gets worked out for the best. I Love Braums, but not after throwing away my food and putting my shake into a bigger glass to stir out the two big scoops of ice cream. Good Luck and God Bless.
Workers are NOTORIOUS for not paying attention when someone orders a hamburger instead of a cheeseburger. Cheese always ends up on the burger. You HAVE to check the receipt as soon as they give it to you to make sure they took your order correctly. Food is good, but the fact that you have to double check their work is annoying.