Longhorn Steakhouse Gastonia

The best server in the industry.. She has numerous request to have her serve you. Some of her patrons will actually call to see if she is working.... The food is amazing.. I especially love the salmon and sweet potatoes.. The atmosphere is very comfortable. Come see Lisa! and enjoy!

Me my wife came here for a late lunch/ early dinner. The server was polite and professional. The bread is always good. We ordered shrimps for an appetizer. They were cooked well, but very salty. We didn?t finish it. My wife ordered a Caesar salad and French onion soup. The salad was drenched in dressing and I?m sure it was store bought. It?s easy enough to make it homemade. She didn?t finish it. The onion soup was mediocre best with way too much cheese, and the bread was way too soggy. The bread you put in onion soup is supposed to be very crusty so it?s not so soggy. The broth was scarce, tasted old and like store brand beef broth with way too much cheese. My wife didn?t finish that either. I got the 6 oz filet with lobster tail and asparagus and French fries. The asparagus was overcooked. The steak lobster and fries were good. And the jack and coke drinks were good and like I said earlier the service was good. Overall we were disappointed with the food. We probably won?t be back.

Our waitress was unfriendly and took a long time to take our order. It took another 20 minutes for our food to arrive, and she never checked on us during the meal to see how everything was. She also never refilled our water. My steak, which I had ordered medium, came out practically raw and had to be sent back. When it was brought back, it was cooked to the right temperature, but it was not very hot. I only received my salad at the end of the meal because our waitress had forgotten about it. She never apologized for the oversight. I really want to like this restaurant, but the service has disappointed me twice now. It's hard to say if I will give it a third chance.

This was my first visit to this restaurant and the food was amazing! I would definitely give it a 10/10 rating and would likely return in the future.

I initially gave this place a 5-star rating for their good service, but tonight I am changing it to a 1-star review. I placed an order online through their website on my phone, and before checking out, it stated that my order would be ready in 25 minutes. However, after I paid for it, I was informed that it would take 1 hour and 45 minutes. I called to inquire about the delay, and although the staff member was polite, the discrepancy in wait times was not acceptable. It is important to be honest with customers about expected wait times.