Dunkin' - Gahanna

They were out of green tea so couldn’t make specialty drinks. Not sure if it was because they closed in an hour or what? Worker came up to us at 5:20 and said they were getting ready to close and asked us to leave even though they still had 40 minutes before close. We were about done and was planning on leaving in about 5 minutes but employee still asked to leave none the less. There was no reason as we were quiet as I was finishing an email on my phone quietly and my son was playing game on his phone.

There was hair and dirt all in my pink donuts, when we asked for new ones we were given ones with hair on them still.

This Dunkin consistently fails my families expectations. Although the food and drink are above average, the service is seldom provided with a smile. Also, the inside tables are seldom clean. At our recent visit, we asked twice for a cloth to clean the tabletops where we were sitting and were ignored. This was my last visit to this business.

I have spent a lot of money at this location. I loved their coffee and the food was always fresh. The one time I ask them to remake an ice coffee because it tasted terrible I get a rude response and the drink still wasn't made correctly after. I wont be coming back unfortunately.

Worst service ever! So I wanted a large iced coffe and the liquid sugar on side so I can make it sweet, how I want.. I don’t like the fake sugar he kept trying to make me use or regular sugar.. which anyone with a right mind know regular granulated sugar is so hard to break down in a cold drink!! That’s why they have liquid sugar for the iced coffee!! I used to run Dunkin’ Donuts in Cincinnati.. and this is just crazy.. why am I not allowed to have sugar on the side?