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Contribute Feedback What User likes about Mcdonald's:
The best part of my visit was the interaction with Deborah. She provided excellent customer service. When she hadn't helped a customer, she was constantly clean and made sure everything was good in stock. Needless to say clean and well maintained. The cashier, not sure what to say; perhaps best I say nothing. View all feedback.
What User doesn't like about Mcdonald's:
Usually have no issues. Order pickup pretty often. Tonight I waited 20 minutes for my food which I didn?t mind but on the app it says 5 minutes. They had a busy drive thru though so I didn?t mind. But 20 minutes? But then when it was finally ready the lady yelled out the window and told me to come get it cause she wasn?t coming outside. Isn?t that the whole point of pickup? I was barefoot because my mom brought me si... View all feedback.
The food is great, fast, during the day, But at night when they get busy not so good , lol fryer needs an oil change like yesterday food ms chicken nuggets come out with black burn dots or not cook all the way. The only thing that made up for my foodwas Justin he?s very kind, helpful. He fixed my order. He needs. Raise!
Easy to get in an out, friendly team and restaurant is always clean. One downside is the ordering from Kiosk, although I am technically savvy it still was challenging to use. As I was sitting and watching I seen more than a dozen patrons just leave.Like any other kiosk w person is still needed. People were confused if they were waiting to put in an order as everyone wasstanding around the kiosk. Needs some rethinking to make a better customer experience.
A standard McDonald's. Service was reasonably and food was okay for a McDonald's. One negative is the on-site parking lot, while there, is not all that large and the restaurant inside was less than 50% full. This seems like a busy location probably due tothe proximity of the Carowinds Amusement park.
The service today was amazing. Jordan was completely helpful and Andre went above and beyond to get my complicated order correct. Thank you both! On another note, wish the salad shakers would make a comeback.
We came to this location after leaving carowinds with a lathe crowd of 60 people, mostly teens. The crew got our orders in and out quickly, efficiently , and hot. Staff was pleasant and kept things running g smooth. Great job.