The Hibiscus Restaurant - Forster

Absolutely trash service. Walked out after being ignored by staff. Made a booking which staff forgot to write down. Waited to be seated which never happened, so we approached bar staff who said sit where you like . After sitting down there was still zero service and after 10 minutes we went to the bar to ask for menus, were told sure we will bring them to you . After 15-20 minutes of waiting for menus we got up and left. Waste of time and ruined our whole night. Avoid.

5 of us went for lunch and were the only table in the place and 3 of the 5 meals were the same dish. All meals took almost 50 minutes to come out and 3 of the 5 meals were cold. Very disappointing really. I can only imagine the wait if they were busy. The locale is really good as there is great outdoors seating and view over the water however inside is pretty much a band venue i.e black walls and purple ceiling, not very enticing for a meal.. Its like it can't decide if it sells food or is a venue. However the food was tasty and except for the wait and coldness almost made up for it.

Such a shame. 50 minutes after ordering, they hadn't started cooking (we were only after wedges too). The two people we spoke to were really nice, and genuinely embarrassed and sorry about the delay, but we had to leave without eating. Hopefully things get better for this business, because they have a good spot with a view over the water.

I went to this place with a friend who works as a chef. We waited 30 minutes just for our drinks to arrive even though there were literally only 3-4 other tables of 2-5 people. The staff seemed seemed to be incredibly timid and bemused. I ordered a tropical juice which actually turned out to be CORDIAL and a fruit salad that was swimming in yoghurt and watermelon juice with some fruit obviously frozen. My friend ordered a chilli pasta dish that tasted more like a squashed tomato. When we questioned the staff they were unable to tell us what was in either of our dishes. Most of the dishes left behind by others were also barely touched. You are much better off going to any other cafe/restaurant in town!!!

1.5 hour delay on food, 5 tables walked out. 5 front of house staff can’t handle 6 tables and complain they are understaffed. Tables are left dirty for over an hour while staff are seen eating dishes that were sent back. A table next to us waited 1 hour for toast. Staff couldn’t care less and ignored every table for fear of being chastised. There is no management at all and undertrained staff are left to run the venue unsupervised. Place is out of business in less than a year.