Crumb Lobster Burger - FORMELLO

After tasting his sandwiches during the lock down at home we decide to go in person. Let's book a 4 table for Saturday night. We'll be there at 9 a few minutes and we'll be there. Very few safety measures tables quite close but fortunately empty. We welcome bring us the menu and also a bottle of water. When the waitress returns and we begin to order it tells us that it is practically everything or almost finished, it had remained very little and the choice was practically nonexistent. It tells us that their fish buy it fresh (good thing and so if they have so many demands things end by limiting the choice. Regardless that at 9:00 the room was empty (only another table occupied by a couple what it marks and that if you accept a reservation to the fact that if you do not order things in time you can not expect that then the same we are. Just say it at the time of booking, send the menu by email and take an order. We arrived there we stood up and we went away complaining about the fact that it was not possible to order practically anything. I also have a doubt more than due... but how many astics, Gamberoni and what else they had bought if at 9:00 with only one busy table was all over? I don't think I'll be back...

Great sandwiches, small but very welcoming place, I was satisfied with the taste and portions of the dishes. Recommended

Hello good evening, I made 2 orders in different dates and in both cases the orders arrived with an hour of delay, and not only, but with changes made to choice them without calling and asking and resulting in change of the price. Plus it was also very cold. In the last case I came to cost the beauty of 41 euros for 3 sandwiches. When the price was 28 euros. And after such expenditure the 3 euros of delivery (tirchiusi) were also taken. I won't order from this restaurant anymore!

No order problem carried out in the afternoon and regularly escaped as from program. Delivery made on time and especially hot despite the distance. Very friendly staff as they called immediately for a disguid on the order and solved immediately without any problem

I tell you my experience with this invaluable local with the dual goal of warning about the servizo and also (and above all) to leave trace of the verbal exchange with the owner regarding which I reserve to make an ESPOSTO ALLE FORZE DELL'ORDINE. Recapture the facts (of which there is trace in the phone calls justeat) Order in the afternoon via justeat for the hours 19.30 At 19.06 the order is deliberately moved to the hours 20. At 20.27 I call justeat to ask for updates and the restaurant says that the farm had already left and in 5 minutes would come very short (the restaurant is 3 km). At 20.53, almost half an hour later and spaced, justeat call recalling in turn the restaurateur who says for the second time that the farm had already left and in 5 minutes would come forgetting to have said the same thing half an hour before. I therefore decide to cancel the order. 5 minutes later arrives the little farm I urge to take the order back. The farmer calls for scruple the place to which it does not show that the order is cancelled and I decide therefore to withdraw the order. However, as soon as I get home, I realize the sandwiches are FREDDI. I therefore call directly the restaurant to complain both of the bad service and even more than the fact that the dishes were cold CHIEDEND TO THE FACTORY TO REPRENDING THE FREDIT PIETANZE. I predicted the refund (At that time I did not know that justeat actually had already canceled the order and credited the order cost). The owner (or at least so professed) began to insinuate that I wanted to eat scrocco despite I had invited him to return the farm to recover the goods by pointing out that they had passed 2 minutes and therefore the farmer was still in the area. The fact of being ascribed as a ballot is unacceptable and shows the total inability to interlocate with the customer. One of your co-workers advised me to heat the aforementioned panini in the pan. Yes, you understood well, in the pan of 2 sandwiches, vegetables and beer for a value of 31 euros. Needless to say that their answer to the call with a legitimately discontented customer is totally unacceptable. On this theme the tones of the owner have stood up to claim the reason arrogantly and supposed self-proclaimed a great entrepreneur who owns 50 premises and therefore he was the expert, and I client scroccone. To this he added various insinuations about my competence, economic capacity and my ignorance. Needless to say that obviously is the opposite (I have read another 2 reviews that have recorded the same attitude). In the end but obviously not less important the owner has emphasized for two times to AVERE MY NAME, COGNOME and RESIDENCE and that the next day could come to visit me. His tone was threatening. Although he did not directly express a physical threat, altered tone and the only fact that he stressed that I had my sensitive data made me feel seriously threatened. It's very serious. I've already contacted the Carabinieri of Formello and I've reserved myself with them to do an exhibit. As I said at the beginning, this review is used to leave track if this gentleman is allowed only to be heard or even less to be seen. Goodbye