Images
Contribute
Feedback
Contribute Feedback What Alan R likes about Costco Food Court:
Today I went to Costco and did some shopping and I had a good experience until I checked out, the cashier Jordan was very helpful and polite but the woman that boxed my groceries (Angie) she wears a red vest i think she 's a lead... I told her that one of the eggs was broken in the pack that I had gotten and could i please get another assuming that she would retrieve it for me since I was checking out, she said sure... View all feedback.
What Vanessa D doesn't like about Costco Food Court:
The customer service here was a horrible experience for me. The supervisor named Angie and the lady who has black hair with greys all over who wears glasses was very rude. They didn't let me buy my cart because my membership was me as a girl, I am transgender. They gave me a hard time and had me crying on my way out. This is very unacceptable and I will not continue to shop at this location. They had me feeling very... View all feedback.
The customer service here was a horrible experience for me. The supervisor named Angie and the lady who has black hair with greys all over who wears glasses was very rude. They didn't let me buy my cart because my membership was me as a girl, I am transgender. They gave me a hard time and had me crying on my way out. This is very unacceptable and I will not continue to shop at this location. They had me feeling very uncomfortable! Also I can tell they were talking about me while I was waiting in line, they kept looking and laughing at me.
Today I went to Costco and did some shopping and I had a good experience until I checked out, the cashier Jordan was very helpful and polite but the woman that boxed my groceries (Angie) she wears a red vest i think she 's a lead... I told her that one of the eggs was broken in the pack that I had gotten and could i please get another assuming that she would retrieve it for me since I was checking out, she said sure and just stood there until everything was in the cart then she started looking over my package of eggs as if she were counting them finally i said let me go back and get them! And she just had this confused look on her face but she didn 't feel like walking I 'm thinking. Whatever happened to customer service???
Regarding vanilla ice cream . Everytime I order here at Costco Fontana beginning last month (august up to now, September 25,2023) their vanilla ice cream is always hollow in the center . They should fill up the center not just the sides .
Went to Costco today. After paying went to order food at the Kiosk. So like usual you just wait till your number gets called. So five minutes waiting the cashier yells rudely to get in one line. Everyone looks at each other like what? My daughter said the San Bernardino store does it like that. I go Fontana doesn't do that. Apparently that's why everyone was waiting for their number to be called. So why have the kiosk if you have to do your own order then stand in line to get your food. 2:15 pm Take the kiosks out and do it the old way. Very disappointed also that cashier was totally rude.
Always busy food always hot and fresh staff kind no complaints here!
More information
QR-code link to the menu
