Lou Malnati's - Flossmoor

Many thanks to the delivery trolley (which use to be a sanityer) that a deep teller cheese pizza delivered to a resident in the ludeman developmental center last Thursday pm 4/28/22. it was her birthday, and this was the only thing she wanted. thanks for letting her wish come true....and thank you for her patient. as always many thanks for a delicious pizza thank you, mom.

The pizza was cold and burned. that is the worst experience ever. I called the restaurant 3 times to let it know. was stopped every time for more than ten minutes. ridiculous!

Great sauce and cheese high quality ingredients. Pizza fan ate slices all over the country. Not my top 5 good for the Midwest. Gotta try more Chicago's pies. It was solid good pizza. Mind you I was Brooklyn born and lived in Detroit many years. It's the countries 3 best pizza city tied with Detroit. NYC then New Haven after that toss up. I need a more Chicago pies before I could give either the number 3.

Tonight was my first experience at this location. I was served a burnt pizza. When I called to inform them of the burnt pizza they kept me on hold. I called back and they put me on hold immediately as they answered the phone. I went back to the location with the pizza. I didn't want my money back I wanted another pizza. The kitchen was closed. The manager offered me a complimentary free pizza which was appreciated but then he proceeded to walk off. I had to ask him about the refund for the burnt pizza, which he did give as well. He never apologized for the inconvenience as if I was in the wrong. As a result, I will not patronize this location again.

I wouldnt recommend this location the girl on the phone told me it would be ready in an hour got there and had to wait another 45 mins and when I got my pizzas they were cold! When I told the girl at counter she hovered her hand over my pizza and said it's still kinda warm she continues to say I can make you another one but it will be another hour!! Ridiculous!!