Delta Skylounge - Firenze

If you don 't read another review this year, read this one. I 'm a long-time Delta girl, Platinum Sky Miles to be exact, and I 've got the low-down on all the things you 've ever considered where airport lounges are concerned. The answer to your first question is YES, the lounges are worth it. Free food, free booze, and in many Delta lounges across the globe, free services like massages, showers, facials, and great views. Every lounge differs, and given the new guidelines on entry, the available space is a breath of fresh air. There is no good reason to sit in the terminal if you can access the lounge, and many lounges ARE accessible with a simple fee. If you 've got a 3-4 hour layover or need to arrive at the airport in advance of your flight, DO NOT sit down in the terminal or even some silly restaurant with the unwashed masses. Go to a lounge to enjoy the space, the outlets, the high-speed wi-fi, the clean bathrooms, and perks. One of my favorite Delta lounges is at CVG in B terminal. The folks who works here are always kind, they remember your drinks, they clear tables regularly, and they always seem to work with a smile. Today Ms. Charlene made me a few old fashioned 's, and they are perfect. Use cash or pay with miles if you order a specialty cocktail...the lounge has you covered. Unlike off-brand lounges, Sky Lounges always have an impressive array of delectable treats (I came to CVG one time and there was a hot dog stand set up inside! , and the bar is stocked with top-shelf options guaranteed to delight. Everyone will find something here, from vegans to carnivores, and it 's all so very worth it. I will admit that not all lounges are created equally. I 've tried Delta lounges (and the partners across the globe, and there are some rock stars out there. CVG is at the top end of the basic lounges, and you 'll find everything from work pods to a mini-conference room. This place is meant for work, not comfort (per se , given its geographical positioning. It caters to businesspeople, so adjust your luxurious expectations. Go to Charles de Gaulle if you want luxury. My pro tip would be to get yourself a special credit card that allows for entry into the lounges AND let 's you build miles for free trips. I 'd suggest a specific card, but I don 't think that 's allowed here and don 't want to lose my Elite status! Regular usage and membership leads to things like passes, vouchers, and credits, so there 's a benefit to brand loyalty. If travel with NWA had counted prior to the merger more than a decade ago, I 'd have a million miles. Until I build them all back up again, I 'm happy to recommend Delta Sky Lounges for all your airport needs.

My wife and I were headed to Savannah from Minneapolis, unfortunately we were diverted to Cincinnati because of issues with the airplane. Luckily they had a Delta Club. Which was cool, since we spent three hours waiting for a new plane. The setup was smaller than most club, but they had a nice bar and bartender and a nice spread of snacks. It was a comfortable place to hang out for awhile and no real complaints. I am glad Cincinnati had it!

New. Fresh. Spacious. Clean and well appointed. The new sky club in SLC is among my faves. Love the outdoor patio and the two food lines and bars. Lots of different seating configurations and self checkin. The food is solid. Plenty of options and consistent with Deltas current food offering in other clubs across the US. However, it's Utah so don't ask for a double. Haha It's clean and gleaming but it's still over run with travelers. I swear it doubled in capacity and doubled in occupants. Still love it and enjoy my time there.

The Delta Sky Club at CVG Airport used to be a great club, but my recent visit left me feeling disappointed and frustrated. The overwhelming number of people gaining memberships through Amex giveaways has led to long lines, poor service, and inadequate signage. These issues are alienating their best customers and require immediate improvement. The most glaring problem was the overcrowding of the club. The surge in Amex giveaway memberships resulted in an excessive number of visitors, leading to long queues just to enter. While it's commendable to reward customers, it should not come at the expense of loyal, paying members who expect exclusivity and comfort. Moreover, the service I encountered was subpar. The staff seemed overwhelmed by the influx of visitors, resulting in extended wait times for assistance and a lack of attentiveness. It was evident that they were struggling to meet the demands of the crowd, leaving many customers feeling neglected and undervalued. Another issue was the poor signage throughout the club. The lack of clear and visible signs made it difficult to navigate and find amenities. This oversight caused unnecessary confusion and added to the frustration of already disgruntled guests. Proper signage is crucial for a smooth and enjoyable experience, and it was sorely lacking at the CVG Airport location. In conclusion, the Delta Sky Club at CVG Airport has significantly declined in terms of service quality and customer experience. The influx of Amex giveaway memberships has led to overcrowding, poor service, and long wait times. It is imperative that Delta addresses these concerns promptly to regain the trust and loyalty of their best customers. I sincerely hope that Delta takes these criticisms into account and implements the necessary changes. The Delta Sky Club has the potential to reclaim its status as a top-tier lounge for travelers seeking a premium experience. By addressing the overcrowding, improving service levels, and enhancing signage, they can once again provide a superior club experience for their valued customers.

Small sky club but it had amazing views. Nice spot to chill in-between flights. Everything was very comfortable and clean.