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Contribute FeedbackPizza Hut offers a blend of both satisfaction and frustration for diners. Many praises are directed at the friendliness of the staff and the consistency in food quality, particularly for children's meals, which are a hit. The interactive ordering system via QR codes proves convenient, though it detracts from personal service. Complaints about overpriced, average-quality food persist, with disappointing experiences at the salad bar and inconsistent service noted. While some diners appreciate the casual atmosphere and family-friendly options like the ice cream factory, others feel the overall experience leaves much to be desired, leading to reluctance in returning.
The pizza was tasty, nice crispy, a bit skating with the beats. the salatbar had a reasonable choice, but it had the feeling, mass-saving about it (of course it is) the personal was excellent, welcoming and efficient, prices were 'ok' and the children loved the ice factory. children will love it, maybe not so much adult, but they know what they get. toilets were clean and well maintained. the decor was good and the place was clean.
The staff was nice and friendly. the food came hot and well cooked. the children liked the unlimited drinks and diy ice cream. the salat seemed late in the night fresh (we were the last customers. the toilets were clean. very satisfied, thank you.
Sat with the family to lunch buffet and had a very bad experience. the restaurant was not busy at the time when we were sitting, but the table had not been cleaned before we were sitting, it had to clean it with fabric and spray on the waiter's station. had to ask for a little glasses and had to collect serviette and fork from other tables. Buffet selection was slim and it took time for them to replace pizza. overall disappointing experience and for almost £20 a person would expect them better. 1 star because the staff was polite.
A good thing in chain restaurants is consistency in food and presentation. the children's menu is still a big hit with children. I found very convenient the fact that they can begin their order after scanning a QR code in the table. but the pizza hat in the free time of the fife park (dunfermline) has a difference: the personal is friendly and welcoming. that makes her family eating experience much better.
Not accepting cash as a payment option! Salad bar looked like it had seen better days. Pizza was awful! So thin, no real base at all and tasteless. As mentioned in a previous review a supermarket pizza would be better quality. Most shocking though was that in an Italian themed restaurant there was no black pepper seriously disappointing visit…