Popeyes Louisiana Kitchen - Fergus

Based on my first experience yesterday this is a great location. I got tenders that were cooked perfectly! Exactly how chicken should be done it was juicy and wonderful. Doing it fresh is the way it should be been done and how they did it at dinner time when there was a rush. I have stopped going to certain locations as they do it in batches and the chicken is dry. If I had one thing they could improve on it would be the cajun poutine. When it is made it sits while the rest of your food is cooking. I don't mind soggy fries thats kind of a part of poutine but they would be crispier if they were done at the end of the chickens cooking.

The girl behind the desk have good way of talking , and i love their service

I commend the Popeyes manager and employees for their exceptional dedication and hard work. Their commitment to delivering delicious food and excellent service creates memorable experiences for customers. Their teamwork and professionalism contribute to a welcoming atmosphere, making every visit enjoyable. Thank you to the entire Popeyes team for consistently exceeding expectations and embodying the spirit of hospitality.

We tried this location for the first time this evening for dinner, and were very disappointed that we had several issues with our order. The sides were cold and incorrect on one of two combos, and the other combo was the wrong sandwich. When we went back to ask for a refund the manager refused, and offered 10 bucks, that didn’t cover what was wrong. Customer service is what keeps customers coming back, just as important as food quality. I will not be back to this location.

Food was cooked fresh to order. Crispy fries delicious shrimp and the Buffalo sauce yummy. Staff are super nice Food: 5 Service: 5 Atmosphere: 5