Steak N Shake - Fenton

Our order was accurate and freshly prepared. The restaurant appeared to be understaffed initially, which resulted in slower service. However, it was not a major issue as they likely had a shortage of employees.

Our server Nathan provided excellent service and the food was delicious, despite dining at a large table.

Usually, sandwiches are freshly made to order, so why aren't the fries? And why is it difficult to provide customers with hot drinks? Sigh.

Food is always good. You do a great job during these trials! Most employees here are great.

Working on this steak and shaking for 2 months, was fired abruptly. I wanted to offer a great service for the customers of this store. I like steak and shake well; I enjoy cooking fresh burgers and performing exact orders. Many of the employees would complain about the customers coming through the drive. The manager would sit in the office all day and promote a person with whom she lives in management. The restaurant was a clique; that I never had the chance to really be part. I have done all the tasks I have shown how to do, and there was not much training until side work. It was constantly understated while I worked there, and was not given breaks unless I asked for one. In most cases, it would feel guilty to even take a break. The manager Alesha would often come to the store badly and bring her friend Ashley with her. Set the tone of the shop where the employees feel demotivated, demoralized. The way she would ask us to do things that despise. I still want to work for this store, but I don't think it would be the same if I had to work with these 2 managers. Vic and Vinny are great! Righteous, Ryan.