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Contribute Feedback What Elsie Runte likes about Carlo's Gourmet Pizzeria, Caterers:
So, we were a bit in trouble because we were late with ordering a few catering items for the 4th OJ weekend. Went online through EZ cater and Carlos Gourmet Pizzeria pops up. Reviews looked good. We gave it a shot. It was GREAT!. The food arrived on time (and we even changed the time less than a day before), it was hot (still had to come from 8+ miles) and everything was delicious (veal and eggplant rollatini). What... View all feedback.
What Aurelie Miller doesn't like about Carlo's Gourmet Pizzeria, Caterers:
The food is not the problem here, but it seems that this store does not know how to take a customized order of online services. Almost every time I order, the food comes wrong because they do not read the adjustment comments. The first several times, I did not even call after a refund as I understand mistakes happen, but I have made them aware and they still do not know how to follow instructions and still most of my... View all feedback.
The food is not the problem here, but it seems that this store does not know how to take a customized order of online services. Almost every time I order, the food comes wrong because they do not read the adjustment comments. The first several times, I did not even call after a refund as I understand mistakes happen, but I have made them aware and they still do not know how to follow instructions and still most of my commands come inaccurate. You are a restaurant and people have specific nutrition and desires.... not everyone wants your standard configuration of a dishes. It means learning your craft! Your food is good, but what is the point if I can't eat it?
I love this pizza place. Our neighborhood to late evening pizza slices for children or at home family dinner catering. Extensive menu, food is always fresh and tasty, ready in a few minutes, whether for pickup or delivery. Very nice staff, including the nicest supplier I've ever met.
We had a great private party in their dining room. So easy to work and the pizzas and appetizers were fantastic. We had an unforgettable party for our wedding eve!
I thought I'd try this place since I saw the good reviews. Take them a call and the sound of the lady's voice discouraged me directly from the bat. The first impression is they didn't want to take my call. I tried to order the delivery and they could not find my address, even if I live 12 minutes away, although I write it out several times to someone with a setting. Saw for a while and then called it up. I don't care how good the food I don't want to call or order again.
Ran in for a quick few slices of Pizza and the girl behind the counter was so rude with her eye rolling skills when I was asking how much a slice with topings is going for these days, I walked out. I don't need an attitude from staff when I'm a paying customer. The place was empty of customers anyways. Maybe people are fed up with snarky attitudes. I sure AM. The staff could have just been kind to help me order a few different slices of pizza. I decided it was best to move along!! Going to our normal pizza place instead where they value customers. We went out of our way today to support local. Would have been a first try for us.