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Contribute Feedback What User likes about Lena Dominican Restuarant:
We chose this restaurant based on the good reviews and the pictures, and it didn?t disappoint! The food was very good with generous portions. The waitstaff was very attentive. ? View all feedback.
What User doesn't like about Lena Dominican Restuarant:
This is the worst customer service I've ever experienced. I went in person not acknowledged, servers in their own conversation, I walked out. I gave them another chance by ordering food to deliver ,after waiting for an hour I called to see the status of my order, was put on hold for 20 min. With no one coming back to the phone and was hung up on, called back to be hung up each time! Will never frequent this establish... View all feedback.
Perhaps they were just having a bad day, but the Fried Pork chops at this restaurant had absolutely no flavor or taste. The pork chop was extremely tough and I couldn't even finish it, it was that terrible. It's no surprise that they don't have many customers.
I like their food I’m not Dominican so don’t judge (my friends think the food is bland). What’s unfortunate is that they tend to forget to pack key items (Today was a $20 garlic shrimp). Made it worse when I called to inform even offered to drive and pick up and was told, “we packed it and you can get a refund from Uber Eats”. Lol. The reason for a one star review is simply for the customer service and an accumulation of poor food experiences (5 times). You can definitely find bland or missing food elsewhere with much better vibes!
The fried pork and the beef empanada was the worst I’ve ever had in my life!!! Some of the pork was terribly seasoned and dry like wood and the other pieces was greasy, the pork was not edible and was trashed. There was barely any filling in the empanada that had pastry so hard it damn near cut my lip!!! Please take heed to my warning, DO NOT ORDER THE PORK OR EMPANADA FROM THIS PLACE….IT IS A WASTE OF YOUR TIME AND MONEY!!!
I haven’t been here in a long time service was amazing. The Rice was as I like it soft, white and mushy, I got steak and goat for dinner the taste was excellent
Cozy and clean ambiance. Great food and fabulous prices.