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Contribute Feedback What User doesn't like about Terrace At Crowne Plaza Edinburgh Royal Terrace:
the food was really delicious, but the service was not great. the staff was very friendly, but were from the restaurant much so had to wait to keep them. had to send a cocktail back because it wasn't good, but the exchange was good. there was one who paid the bill, because they didn't bite it right through the bites and we waited for one because to sort it. it was not worth calculating the prices. View all feedback.
The food was truly delicious, but the service left something to be desired. While the staff was very friendly, they seemed overwhelmed, which led to delays in our orders. I had to return a cocktail because it wasn’t good, but the replacement was quite satisfactory. There was a mix-up with our bill because some items hadn’t been charged correctly, and we had to wait for a while to get that sorted out. Overall, the experience made it hard to justify the prices.