Ten Hill Place - Edinburgh, City of

We ate at 10 Hill Place in the late afternoon. Several of us chose haggis, neeps and tatties from the main section of the menu, titled Bar Classics. The small fish and chips was a big meal, as was the lentil burger, the club sandwich, and even the starter of loaded fries (the only gluten free item on the menu). The haggis came with a tablespoon of orange mash and a lattice of potato balanced on top. This lattice had approximately the same content as a quarter of a Pringle. There was half a teaspoon of whisky sauce smeared round the edge of the plate. We asked the waiter who brought it where the potatoes were, and were told they were mashed with the neeps. When we said we weren 't happy with the amount, he told us to put a review on trip advisor! The next waiter to come in told us that starters were always small. When we said it was a main, she was confused, then said that we must have ordered it from the day menu. That was the only menu we had been given. She sympathised, but offered no solution or compromise. We ate our meals, gratefully for the friends who shared their chips with us so that we could pretend we had had a full meal, like theirs. The whole party were feeling very aggrieved, when Ashley, another staff member, came to see how we were getting on. She was the first person who offered to do anything about it, saying she woukd speak to the kitchen staff. She was able to get the automatic 10% service charge removed from our bill, which went some way to improving the situation. From what all the staff said, there have been issues in the past. The haggis seems to be on as a starter on the evening menu, but it was in the main course section of the day menu. Had they added 50p worth of mashed potatoes we would have been fairly happy with the meal. Even if they increased the price by £1 to compensate for that. But to serve a starter as a main meal because it is lunch time, without letting us know when we ordered it, then to tell us to review the meal rather than actually doing anything to remedy it, was very poor service. The food was very tasty. For the sake of 50p of tatties, and a bit of staff training, what might have been a 4 star review is now only 2 stars. By the way, the pic attached (from their website) is on a small plate, and has at least twice the mash and 10 times the sauce compared to our meals.

Visited Edinburgh for the Fringe. We have stayed in the hotel in the past several times and decided to check out the bar. We visited the bar only this time but did not stay at the hotel. The bar is Specious and clean. Friendly staff. Love champagne.

We chose this restaurant because it was close to the Festival Theatre. We were really pleased with our choice! Dinner was wonderful and plentiful and the staff was really attentive. Oh, and the cocktails... divine. Try the Argentina Martini. What a lovely surprise dinner.

Poor choice and standard and the price of drinks are a joke better hotels in area with much cheaper prices at least £4 to £5 cheaper for a cocktail.

This is only about the restaurant which boasts 'fine dining ' but was anything but. We had the worst meal I h ave ever eaten, billed as the 'festive menu ' we were presented with a small, cold, presumably shop-bought tart as a starter followed by plates of warmed up in a microwave, inedible plate of so-called turkey roulade. The veg were all pre-cooked and tasted of nothing; the supposed roulade was a blob of stuffing with a thin layer of cardboardy something, maybe once a slice of turkey. We are not fussy but had to send both courses back. I was told that I could only book a table for 7.10 as it was busy yet no-one else was eating there for the whole evening. The girls who were waiting didn 't seem to know what to do and couldn 't even manage to find some gravy to moisten the appallingly dry plate. What a disappointment especially as it was a meal with a friend who had come up from LOndon and hadn 't seen for a long time so it was supposed to be a 'special ' meal.