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Contribute FeedbackRecent feedback on this restaurant reveals a striking contrast in customer experiences. While some patrons laud its quick drive-thru service and consistent food quality, others express frustration over long wait times, poor customer service, and management's indifference. Issues like missing orders, overflowing bins, and staff smoking outside contributed to a disappointing atmosphere for many. Despite the restaurant's attempts to maintain cleanliness and efficiency—evident in improvements like dual pickup stations—the overall sentiment leans toward dissatisfaction, urging a reassessment of service standards to match the expectations of its loyal customers.
That mcdonald is not bad. I only visit twice in the year mcdonalds and this is the one we always visit. we visit ca. 7 o'clock in the evening, its never too busy, service is in the regular quite fast. Eating, it is mcdonald’s like all mcdonald’s that I suspect.
I've been here many times, always eat hot and what we ordered. quick drivethru, they have changed it recently, so there are two picking stations that make the dinge faster. inside is clean. server polite and friendly. good parking lot. her classic mcdonald’s menu. would recommend a visit.
Long wait for food, customer service terrible and manager no interested in how customers feel. Lots of people waiting and priority given to delivery companies!!
I have previously (not necessarily on trip advisor) with a very positive review, even recommending Derby users to come here. Over the last few months quality and service has reduced drastically. This evening, again, no drive through service. Unlike General McArthur, I shall not return.
I would like to know why the Branston Mcds alsways gives you a full cup of hot beverage compared to the pay for a large and Always get a regular in a large cup at Stretton.
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