Cold Stone Creamery - East Lansing

Very sweet girl works very hard waiting for me. always tap on their cold stone worker!

Love this place, but hate how they got rid of the banana flavored ice cream. Other than that, prices and selection of flavors and toppings are good. The serving size just depends on who scoops as some are more generous than others. Good, friendly service and this place has been clean the times we've visited.

There internet was down so I couldn't buy my ice cream ruined my whole week

I was just here and service was extremely slow. I think it’s understandable during Covid times but it’s one of those things where you have someone who I assume is the manager that doesn’t help their staff so things get really backed up. I’ve been here multiple times and it is usually slow. However, today was just ridiculous.Additionally, the medium and small size portions I got looked very similar.

The bathrooms are “out order”. they were “Out of Order” in the last summer. they were “out of order” every time I came here. I will go out here in a limb and say that they do not want the public to use their bathroom and they use it as an excuse. I wouldn't call that a good customer service.