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Contribute Feedback What Ariadna Sauceda likes about Casa Pilatos:
I was this weekend and we were treated by Alba, the treatment was great, the food was delicious, everything was great. Alba stood out for her professionalism with customer service, I will return without a doubt Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Quiet, Kid-friendly, Great value View all feedback.
What David Moreno doesn't like about Casa Pilatos:
We arrived at the restaurant and we did not have the reservation that we made 2 days in advance, despite that, they seat us at the table and until 1h30 passed we were not served, the service was very slow and lousy (we were 4 tables), the waitress just made excuses. Regarding the food, terrible value for money, the hamburgers were very dry, and to top it off the sauces were months out of date. Nothing recommended if... View all feedback.
A beautiful place in a town worth visiting. Surroundings to get lost in summer. Although at this time they did not give meals.
We have made a brief stop at this hotel to have some drinks and hang out. However, despite being a hotel in a village, there was absolutely nothing to see or do in the surrounding area. We were even surprised that they charged us 5.80 euros for two tonic waters, when it is cheaper in the capital and a tapa is also included. Service: 4 Location: 3 Hotel highlights: Quiet
Yesterday and today I have not been able to have breakfast because they have run out of bread. Yesterday I understand because I arrived late, but today I arrived at ten and neither
We arrived at the restaurant and we did not have the reservation that we made 2 days in advance, despite that, they seat us at the table and until 1h30 passed we were not served, the service was very slow and lousy (we were 4 tables), the waitress just made excuses. Regarding the food, terrible value for money, the hamburgers were very dry, and to top it off the sauces were months out of date. Nothing recommended if you want to enjoy the food.
SHAMEFUL!!! Book to go with the family and I find not only that the table is not ready but that they do not even know the reservation. They sit us down and tell us not to worry, we'll eat without a problem, because three hours go by and there's no trace of food, but not only at our table but at none of the ones that are there they serve anything, well yes, the drink, that's what we want and as many times as we want. A family that is at another table says that two hours have passed before they bring them something to snack on. Very few staff and for a small place with very bad service. I think that the reviews are not real and I doubt that this will be published since being negative is not interesting for the business but I am very comfortable saying what I feel and more when the food is not from Xef but hamburgers and pizzas, something simple. On top of that, when we order, we ask about a dish and when they finally serve it it is in another way and when we ask the reason they tell us that they don't have any left because they have finished and they are so happy. One of my relatives had to go to work after eating and wanted to rest a bit because he had to do it while we waited to be served, he had no choice and he had the time for it... A real shame that the little that the town has is lousy. The sauces that they put, expired, we say it and they nod without further ado. The only waitress excuses herself and shows us the reservation book and it is true that we did not go out but we give her information about what she asked us and what she told us about the place where we wanted to sit and she says that since there are other orders we have to understand it first but we see how other tables get up and leave without eating... I am not lying about anything, not even when I say that for our nonconformity they charge us half, which by the way I think is the real price for what it has been.