Carl's Jr. - Desert Hot Springs

I usually enjoy eating at Carl's, but I think I made a mistake with my order this time. I'm not a fan of spicy chicken! I didn't dine in, so I can't comment on the atmosphere.

I recently visited the drive-thru and ordered a 5-piece chicken strip meal with BBQ sauce and Ranch for dipping. I specifically requested for the sauce when placing my order at the speaker box. Unfortunately, my order was missing the sauce, leaving me disappointed as I spent $7.59 on chicken strips that I couldn't enjoy with dipping sauce. This location is not up to par and I had a negative experience.

The food was enjoyable as always. The crispy cut fries were particularly outstanding. However, there was one issue with the burgers - one had a long hair in it. This affected our overall rating significantly. We will give this restaurant another chance, but hope for better quality control in the future.

I prefer this restaurant over Crawl McDonald's for one main reason - their flame-broiled burgers are not greasy. I really enjoy their food and would choose this place as my go-to for a burger. On my scale, they rate a perfect 10. Thank you, Jacqueline!

The burger was delicious, but I really just wanted to mention how excellent the recent service has been in maintaining quality.