Reviews
Reviews from various websites
Donavon was courteous and delightful! The service and food were great love their breadsticks! The restaurant is very clean as well I had a great experience!
Love the food hate the drink options. Only get like 3-4 drink options not everyone drinks pop . They need maybe an assorted drink machine with many different fl...
read moreVery good service by Tanya and team. Fresh, fast and polite.
Tanya was our server through drive thru . She was amazing quick and made sure she repeated our order to us, served us with nice warm breadsticks. Definitely goo...
read moreTanya was such a sweet soul truly a beautiful human and deserves nothing but the best give this lady a raise!
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read moreAt Fazoli's, customer experiences range from delightful to disappointing. While the food generally garners praise, with fresh and flavorful offerings like the grand sampler and mozzarella balls, service issues often mar the dining experience. Slow wait times, unprofessional staff interactions, and limited drink options have become common complaints. However, there are shining moments when employees, like the attentive staff member Victoria, elevate the atmosphere, making guests feel valued. Cleanliness and friendly service have been noted positively, yet the inconsistency in staff demeanor and operational efficiency calls for improvement. Overall, patrons are left hopeful for better visits ahead.
My first experience at Fazoli's restaurant was at its southern location on 4800 SE 14th Street in Des Moines. Fazoli also has a location on Merle Hay Road, whic...
read moreThe staff was amazing the food was great it was served hot it was served fast the ambience was amazing!! Thank you to the whole team who served us!!!!! We were...
read moreWe had boneless wings, ziti breadsticks. Off-the-charts service friendliness from Michael. Like phenomenal. Love the southern accent too.
This place is EXCELLENT. Food tasted great and staff was very professional. Very relaxing night! Thanks so much John, Jordan, Edmond, David, Dylan, Austin for w...
read moreMy buddy and I stopped after a quick run to Home Depot. Ordered and food came out hot, fresh, and fast. Elsy took care of us and even brought out extra breadsti...
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read moreVery clean place, and the staff was more than attentive and helpful-provided good food for the sit in...
I eat there a lot and the service is excellent. I will always eat there.
Service was exceptional, despite being heavily understaffed.
AWESOME PLACE TO EAT!!! People so nice and caring.....the bread sticks are great !!!
I was there on New Years Eve and would drive the hour again to go back! Staff was so friendly- food was so pretty in the bowl I almost didn’t want to eat it and...
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read moreThe service was fantastic. I hadn't visited in a while, maybe two years? The food came out quickly and was delicious. The man at the front counter was exception...
read moreI ordered spaghetti with meat sauce. The meal was delicious, but I suggest putting more meat sauce on the spaghetti as some bites were a bit dry.
The food was fine, no complaints there. Service is very slow and has been for awhile. I understand staffing restaurants is an issue right now, however, when we...
read moreThey deserve 5 stars on my order. My order was baked spaghetti with sauce,no meat per my request. It had plenty of sauce this time and I even bought extra sauce...
read moreI ordered a large to-go order with 16 servings and the entire staff was fully engaged from beginning to end. It was just before lunchtime so there weren't many...
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