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Contribute Feedback What marie sanchez likes about Einstein Bros. Bagels:
In January 2022, the customer service and staff at this restaurant are truly amazing. My son and I are regulars here and I'm thrilled that they always remember my son's order. It brightens his day every time. We are grateful for the staff, especially the gentleman who consistently memorizes his order. Thank you for everything you do! View all feedback.
What B Warren doesn't like about Einstein Bros. Bagels:
I literally just almost choked to death on an eggshell. After peeling apart my sandwich, I found eggshells scattered throughout it. These aren't small bits that accidentally fell in; this seems intentional and I believe it was racially motivated. Please observe the size of the eggshells; they're on both sides of the sandwich. I'm currently seeking legal counsel because this is entirely unacceptable! Would not recomme... View all feedback.
I always have bad experiences in this load. they always seem to close early and I even got 45 minutes before the lock and they told me that everything was broken and I could only get bagels and cream cheese. I'm just going when I'm in the opposite and I'm probably just having a good experience. they have to do better!
2022 January.amazing customer service and amazing staff. my son and I visit this store a lot and I'm really happy how they remember my sons order every time. it makes his day all the time. we appreciate the staff. kudos to the gentleman who always memorize his order! we appreciate you!
Terrible manager screams at customers on a Saturday morning. People don’t listen to orders and get everything wrong. Made my hot latte iced. Avoid. There are better places to spend your time and money.
EDIT: your response to your employees screaming at patrons is non existent.We were in Einstein today, (we did not have masks on) and there was a lady who also didn’t. You could tell she was shaken up. The staff didn’t ask what was wrong but I did. The first thing that came out of the staffs mouth was MASK ON NOW, literal screaming from behind the counter.Come to find out, she had just lost her home in the fires. Again, this lady just started screaming at us to wear masks.Show some compassion. We’re here supporting your independent business and you’re being rude to customers. Where is kindness and understanding?Anyway, we paid for her bagels and I left because I didn’t have a mask and one was not provided for me.Just some advice: train your employees not to scream at potential customers that are going to pay you.. is it worth it? You have 3 customers that won’t be back due to this incidentLet’s do better
Occasionally purchase bagels at this Einstein and periodically use their parking lot. To visit local businesses after hours. Last night I parked in their parking lot which was full and when I returned my vehicle was towed. At first I thought it was stolen but then I noticed a sign on the wall and gave the number a call to find out it was towed. It cost me $350 the parking is clearly not identified as private parking and that if you're there after hours when nobody is using the parking lot that you will be towed. It's very unfortunate I will take my business elsewhere and never Park in your parking lot again