Reviews
What User doesn't like about Smashburger:
Unfortunately, our experience at this restaurant was extremely disappointing. Our order was completely messed up, as we had requested basic modifications to our burgers such as no tomatoes on one and spicy mayo on another. The rolls were made incorrectly and the ingredients were all wrong. The quality of the burgers was also subpar, with the bacon tasting like it had been boiled. Overall, it was a waste of both time... View all feedback. What User likes about Smashburger:
The burgers at this restaurant are great, but it's not my favorite place because the prices are too high for it to be a top choice. I would prefer Culver's or Steak 'n Shake because they have lower prices. View all feedback.
Reviews from various websites
The burgers at this restaurant are great, but it's not my favorite place because the prices are too high for it to be a top choice. I would prefer Culver's or S...
read moreUnfortunately, our experience at this restaurant was extremely disappointing. Our order was completely messed up, as we had requested basic modifications to our...
read moreCall the employees on Friday night (8/5 ! I came out from a terrible layer and was CRAVING Smash Burger for weeks, I didn't want to go bc it was 30 minutes befo...
read moreI came in to smashburger to compare it to Freddie's. Staff was nice. My tots came out greasy. A gentleman came to check on me I stated the tots were nasty. And...
read moreFirst time at a smash burger. The burger itself was great flavor, cooked well. The fries are ok. Nothing special, just a basic fry. The restaurant was kinda dir...
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read moreSmashburger offers a mixed experience for diners. Many patrons praise the flavorful burgers and friendly staff, highlighting the positive interactions and attentive service. However, inconsistencies like order errors, greasy fries, and subpar cleanliness have left several customers dissatisfied. While some find the prices steep compared to competitors, others appreciate the ingredients’ quality. Despite its charm and flavorful offerings, the restaurant struggles with operational issues, especially during busy times. Overall, Smashburger shows potential for great meals but has room to improve in service consistency and maintaining cleanliness to elevate the dining experience.