Cicis - Davenport

Our family of 5 stopped yesterday before the universal after the opening. The salad was crisp and fresh and the pizza came regularly and well. Much delicious cheese. The big bonus was Chris, the 1 good and 2 bad dad jokes and an assortment of near magic, which really good and a complete surprise. The restaurant is nice and clean and the tables are distributed for those with worries.

Chris was wonderful. We were here last weekend with two of my children and enjoyed Chris. My girls talked about him all week long to the rest of the family. So we had to come back this weekend with all of the family, that’s eight people, Just to have some wonderful pizza and the dinner show with Chris. The young boys were amazed with Chris and the Tricks. Thanks for having Chris here it was nice to have a good place to have a good meal with my family where they could enjoy clean fun. We will be back.

This Cicis location in central Florida has deteriorated from being the best to the worst. A year ago, with a real manager and Chris the magician, this place was thriving and the only Cicis we would visit. However, today there is no sign of management, the tables and common areas are dirty and sticky, there is no ice, and the pizza is subpar. The pizza is burned, tasteless, and overcooked, making it difficult to even separate slices. There is a lack of pasta sauce and only a limited amount of pasta available. The trash is overflowing and not being emptied promptly. The staff lacks charisma and don't seem to care about customer satisfaction, often wearing headphones and talking on the phone while working. The owner should consider bringing back the previous manager and magician to improve the overall experience at this location.

When I entered the restaurant with my two children, the manager greeted us warmly and quickly seated us. He did a great job attending to our needs. I observed another person, whom I believed to be the owner, arriving 10 to 15 minutes later. After speaking with the manager and another staff member, I felt compelled to express my admiration for their professionalism and hard work. It's clear to me that they are a great team and are headed for success. Thank you for a wonderful dining experience.

The pizza, pasta, and salad at this buffet-style restaurant are exceptional. I visited a few years ago and it wasn't great, but Jay and the staff have really improved this place! I felt welcomed, and Jay was always available to answer any questions I had. It was a wonderful experience for lunch, and don't forget about the free Wi-Fi!